Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Internet
Internet access
Parking
GBP 60 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
Spa lounge
Beauty treatment
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
86-90 Park Lane,
London,
United Kingdom,
W1K 7TN,
Greater London
Map view
street view
86-90 Park Lane,
London,
United Kingdom,
W1K 7TN,
Greater London
City landmarks
Garden
Buckingham Palace
1.6
km
Museum
The British Museum
2.2
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
2.6
km
Park
Hyde Park
1.2
km
Marylebone Rd
Madame Tussauds London
1.3
km
Square
Trafalgar Square
2.4
km
Elizabeth Tower - Houses of Parliament
Big Ben
2.3
km
Museum
National Gallery
2.3
km
Museum
Victoria and Albert Museum
2.3
km
Church
Westminster Abbey
2.2
km
Museum
Natural History Museum
2.1
km
Museum
Science Museum
2.5
km
Oxford Street
Oxford Street
1.7
km
Square
Piccadilly Circus
1.7
km
Great Central House
Marylebone
1.4
km
87-135 Brompton Rd
Harrods
1.6
km
Opera House
Covent Garden
2.2
km
Palace
St James's Park
2.0
km
Castle
Tower of London
5.5
km
Clive Steps
Churchill War Rooms
2.4
km
Public Building
Houses of Parliament
2.4
km
Gallery
Wallace Collection
1.1
km
Church
Westminster
2.4
km
Harbour
Tower Bridge
5.5
km
Mosque
The Regent's Park
2.4
km
400 Oxford St
Selfridges London
710 m
Palace
Kensington Palace
2.4
km
London SW1A 1AA
Green Park London
1.8
km
Nearby
Park Lane
Marble Arch
360 m
Restaurants
Corrigan's Mayfair
180 m
28 Upper Grosvenor Street
JW Steakhouse
280 m
86 Park Lane JW Marriott Grosvenor House
Le Gavroche
240 m
43 Upper Brook St. Marble Arch
The Red Bar
220 m
Grosvenor House 86 Park Lane
Ruya London
120 m
30 Upper Grosvenor Street
Richoux
200 m
41A South Audley Street
Scott's
320 m
20 Mount Street
34 Mayfair
230 m
34 Grosvenor Square Entrance on South Audley Street
Audley
270 m
To 43 41 Mount Street Mayfair London
George
260 m
87-88 Mount Street
Reviews and Ratings
Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily stay again
8.2/10
Great
Rooms
7.2
Location
9.0
Service
8.0
Dining
7.8
Guest reviews
8.2/10
based on 5 reviews
4.5/5
based on 3501 reviews
8.4
8.4/10 based on 1091 reviews
#196 of 1,196 hotels in London based on Tripadvisor
Isaac
United Kingdom,
March
2025
7.4/10
During my stay at the JW Marriott Grosvenor House London, I experienced a blend of highs and lows. The staff, especially Anthony and Cassandre, provided really good service, going above and beyond to cater to my family's needs. However, the challenges with large families staying at the hotel created disturbances that disrupted our comfort. Despite these issues, the hotel's luxury touches and prime location by Hyde Park stood out to me. Overall, I would consider returning, but perhaps at a different time of year! 🌟✨
Rooms
8.0
I found the room lovely but a bit small for our needs. We had connecting rooms, which was a bonus for some privacy from our teenagers. I appreciated the heated towel racks, too.
Service
9.0
The service was really good, especially from staff members Anthony and Cassandre. They continuously checked on us and handled various challenges with grace.
Location
9.0
The hotel's location is fantastic, with easy access to Hyde Park and nearby attractions, allowing me to explore London conveniently.
Dining
7.0
Dining at the hotel's steak restaurant was a highlight for me, but the food variety during my stay could have been better. The Executive Lounge food options were unremarkable.
Facilities
8.0
The facilities, including the gym and concierge services, were impressive. However, I did notice some issues with housekeeping efficiency.
Ian
United Kingdom,
February
2025
7.2/10
My stay at Jw Marriott Grosvenor House London was mostly fantastic. The accommodations were luxurious and the service really good, but I had a few minor setbacks during my time there. Overall, it was a nice experience, with a beautiful location and great amenities.
Rooms
10.0
The room was incredibly spacious and beautifully designed, making it feel more like a small apartment than a standard hotel room. The high-quality linens and decor truly added to the luxury feel during my stay.
Service
10.0
I found the staff to be incredibly friendly and attentive. One evening, after a shopping spree, the concierge noticed I had too many bags and offered to deliver them to my room, which was a lovely touch that made me feel cared for.
Location
9.0
The hotel's location near Hyde Park was perfect for sightseeing. It was a bit tricky to access the Underground with heavy suitcases, but being so close to the park made for beautiful views and serene walks.
Dining
10.0
Dining was excellent, with a wide variety of options in the executive lounge. The breakfast spread was plentiful, and I particularly enjoyed the afternoon tea offerings.
Facilities
9.0
Facilities were great, and the gym was well-equipped for my workout needs. The hotel maintained high standards of cleanliness, which contributed positively to my overall experience.
Christina
United Kingdom,
January
2025
7.0/10
My stay at JW Marriott Grosvenor House London was a mixed bag. While the location near Hyde Park is great and my room was comfy, the service left much to be desired, which was disappointing for a supposed five-star hotel. There were also issues with cleanliness that I didn't expect. Overall, I felt like my experience didn't live up to the luxury I was hoping for.
Rooms
5.0
I was in a room that felt small and dark, with a musty smell and outdated bathroom facilities. Crazy that I found someone else's underwear in the closet! Definitely not what I expect from a five-star stay.
Service
5.0
Honestly, the service just didn’t do it for me. The executive lounge was messy and the food options were pretty mediocre. I even faced issues getting a rollaway bed that I had requested. Just didn’t feel five-star at all.
Location
8.0
The location is a highlight! It's directly across from Hyde Park and super close to Oxford Street and Regent Street. Perfect for exploring London on foot.
Dining
5.0
I had a meal in the restaurant – it was just okay. For a five-star place, I expected a more gourmet experience, but it fell kinda flat. Breakfast in the lounge was repetitive and not particularly hot or tasty either.
Facilities
6.0
Facilities were alright, but I had issues, like when the requested mini fridge never arrived. However, the overall layout of the hotel was stylish, and the lobbies were definitely inviting, just really busy.
Ava
United Kingdom,
November
2024
6.0/10
My stay at the JW Marriott Grosvenor House was truly amazing. The highlight was undoubtedly the fantastic service. every staff member went above and beyond to ensure a nice experience. The Park Room, where we enjoyed afternoon tea, was beautifully designed, and the food was really good. However, I did experience a minor inconvenience with my room not being ready at check-in, which was a bit frustrating.
Rooms
7.0
My room was spacious and luxurious, but I found some aspects outdated. I noticed the lack of charging sockets and a bedside table on one side, which was a bit inconvenient.
Service
10.0
The service throughout the hotel was really good. from the welcoming team at check-in to the attentive staff in the dining areas. I felt truly valued as a guest, with special touches like a complimentary birthday cake being a lovely surprise.
Location
10.0
The hotel's location near Hyde Park was perfect for exploring London. it made running and sightseeing incredibly easy. Accessibility to public transport was a definite plus.
Dining
10.0
I was thoroughly impressed by the dining options. the afternoon tea was exquisite, and the service from Siri and Altay was great. They really made our experience special.
Facilities
8.0
The hotel offered a wide range of facilities. I loved the option of accessing the executive lounge, which added a luxurious touch to my stay. However, I did encounter a delay with room service once.
Emerson
United Kingdom,
October
2024
6.6/10
I recently stayed at the JW Marriott Grosvenor House London and enjoyed the beautiful ambiance, though the service fell short of my expectations. The room was spacious and well-appointed, but it felt a bit outdated. The dining options were quite good, especially in the executive lounge, yet overcrowding was an issue. Overall, I appreciated my time there but did encounter some service hiccups.
Rooms
6.0
The room was large and nicely decorated, although it felt somewhat outdated and could use some renovation.
Service
6.0
The staff were polite, yet I experienced some delays during my stay. For instance, I had to wait longer than expected for room service.
Location
9.0
The hotel's location is excellent, just a short walk from Hyde Park and the shopping on Oxford Street, making it very convenient for exploring London.
Dining
7.0
The food in the executive lounge was tasty but the area was often overcrowded. Breakfast options could improve in variety over a longer stay.
Facilities
6.0
The hotel offers a good range of facilities, though I missed having an indoor pool since it has been closed for renovation.
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